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Service Team Leader/Planner

Service Team Leader/Planner

Initial Washrooms
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Service Team Leader Planner - Initial Washrooms


£17,342 + branch performance bonuses + access to company van, OTE £20,000


Initial Washrooms, part of Rentokil Initial, is one of the UK’s leading providers of washroom, hygiene and floorcare services. Not the most glamourous of products but certainly an essential for ALL businesses.

We require a Service Team Leader Planner to support the operations of the Birmingham branch and to organise the service driving team in that branch.   


As the Service Team Leader Planner you will be responsible for the following;

  • Supporting the service management operations whilst continuously improving the quality and efficiency of the customer service provided by the Service Centre.
  • Monitoring the driver performance through accompanied customer service visits.
  • Support and coordinate driver resource, whilst managing and developing those drivers based at the service centre, contributing to the development of an efficient service centre environment.
  • Ensure that all vehicle documentation is maintained and that servicing and repairs to the vehicles are carried out as required.
  • Ensure that route details are known by the service support - operatives and supporting, as required, to ensure operations run efficiently.
  • Driving commercial vans to cover routes when needed.


To be considered for the Service Team Leader Planner you will hold a full UK Driving Licence with a maximum of 6 points. It will be an advantage if you have experience in managing a fleet of commercial vehicles with good knowledge of transport legislation. Naturally you will have strong communication and organisation skills.


  • A competitive salary package including a minimum basic of £17,342
  • Access to a company van
  • Monthly bonus scheme
  • Sales lead commission
  • RI Rewards (includes cashback and discounts on multiple retailers)
  • Further progression upon impressing our management teams


Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment.