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Billing Administrator

Billing Administrator

Rentokil Pest Control
Job Locations 
UK-West Midlands
Posted Date 
Posting Type 

More information about this job


Rentokil initial is an established global blue chip organisation. We are Britain’s leading provider of business services to a wide range of industry sectors. We currently have a great opportunity for a Billing Administrator within our Shared Service Centre based in Dudley.


he key focus of the Billing Administrator is to ensure that customer bills are created accurately to agreed customer requirements and timetable.


Other daily duties for the Billing Administrator will involve;


  • Collation of service information required to produce customer invoices
  • Reconciliation of billed items to manual bills created in finance and billing systems
  • Creation of manual consolidated customer invoicing
  • Uploading invoices to customer portals
  • Documenting  billing processes per customer and maintenance of a billing information library
  • Dealing with customer and business queries relating to invoices produced
  • Posting invoices and credits to finance systems
  • Maintenance of detailed billing schedules
  • Liaison with service technicians to collate billing information
  • Highlight and escalate process gaps and suggests solutions
  • Manage daily workloads in relation to the SLA’s in place
  • Maintain a high level of accuracy  whilst meeting strict deadlines
  • Develop good relationships with all business and external stakeholders.
  • Works with the business front line to improve the quality of information
  • Is supportive and/or positive of colleagues accountable for delivering against own role description and team deliverables
  • Participates  in daily meetings and shares ideas and issues
  • Uses experience to solve current problems


To be considered for the Billing Administrator you will ideally have the following;


  • Previous experience working in a billing environment
  • Experience of using Microsoft excel formulas
  • Good interpersonal and teamwork skills
  • Knowledge of billing governance                                                                     
  • Be able to motivate self
  • Financial accounting knowledge