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Credit Support Analyst

Credit Support Analyst

Brand 
Rentokil Pest Control
Job Locations 
UK-West Midlands
Posted Date 
26/9/2017
Category 
Accounting/Finance
Type 
Full-Time
Posting Type 
..

More information about this job

Overview

Credit Support Analyst

£17000 - £17,500 DOE + Bonus

Dudley

 

Rentokil initial is an established global blue chip FTSE100 organisation. We are Britain’s leading provider of business services to a wide range of industry sectors. We currently have a great opportunity for a Credit Support Analyst within our Shared Service Centre based in Dudley.

 

As a  Credit Support Analyst you will manage sales ledger disputes and direct debits along with administration to control and reduce the levels of debt and disputes supporting the credit function.

 

Responsibilities

As a Credit Support Analyst you will be responsible for:

  • Handling inbound calls
  • Administering disputes, validating data and establishing and resolving root cause.  
  • Administering direct debits  
  • Collecting payment for any clients whose direct debits are not paid.  
  • Meet collection targets
  • Develop stakeholder management relationships across all business units

 

Qualifications

To be considered for the Credit Support Analyst position you will ideally have the following;

 

  • Experience within a collections environment.
  • ICM qualification would be an advantage but is not necessary
  • Passion for initiating and facilitating continuous improvement
  • Passion for initiating and facilitating continuous improvement                                                                                           
  • High attention to detail – right first time
  • Good spoken & written communication skills
  • Proactive approach to problem solving

 

What we will offer you on top of an exciting and varied career with an organisation who is at the forefront of innovation;

  • Competitive Basic Salary of up to £17,500
  • Structured and performance based Grading
  • Company incentives
  • Rentokil rewards Scheme
  • Career progression - we are passionate about growing our own talent

 

Don’t just take our word for it - we were in the top 25 Britain's Most Admired Companies in 2016 as voted for by Management Today. You can also see what our employees - past and present - have to say about what it’s like to work for us on Glassdoor where we currently have a 4.5/5 rating. Apply now to find out how you can join an industry leading, FTSE100, growing and innovative company.